I ordered two and they arrived quickly. Had no issues with them decompressing, which only took a couple of seconds. Nice and firm. Wrapped nicely and arrived clean. I inspected them thoroughly, no spots or even worse, bugs! Ew.What I thought was pretty cool was that the blue side of the fabric was noticeably cooler to the touch. Of course if you put a pillow case on your pillow, which I plan to do, then you probably won’t feel the coolness on your skin. I haven’t slept on it yet, but so far just laying on it to test it out and it seems fine for me. And, it appears to be a true queen size.Best pillow anywhere.Best pillow I've had in a while, not too fat and not too thin. I'm a side sleeper.Order a queen size!! It’s huge and can fit two heads laying down on it. It’s the comfiest pillow ever. I sleep on my side and back and my head just sinks into it. 100% recommended the memory foam is so nice. It doesn’t smell bad either like some memory foam pillows do. You can’t beat the price either.I got this pillow for my husband after he complained about ours. I didn’t understand what was wrong with our preexisting pillows until I slept on this one! I slept so much better, it’s a great firm/soft level & is just overall 1000% better than our old stuffed & feathered pillows. The cool technology took me a tiny bit of time to get used to, but I love it now (was also coming from dinosaur pillows so factor that in lol). This pillow was also a better price than comparable pillows o found online. Basically I’m encouraging you to buy this pillow, I literally steal it from my husband when he is in the shower & go to sleep so I can have it for the night!!I needed a bigger pillow because my Yorkie started sleeping by my head so this pillow was a major help. Thanks!These are "real" memory foam pillows. I wanted to point that out because I've purchased pillows in the past that claimed to be memory foam, but were just regular foam. If you've run into that problem, you'll notice the difference with these right away. As for the comfort of the pillow, it's thicker than I like because I'm generally a side sleeper. The pillow puts my neck at a less-than-comfortable angle. It's not horrible, but could be much better. I imagine a stomach-sleeper would have the same problem. The cooling cover of the pillow really is cool - I was surprised at that. One side is "regular" and one side is cooling. You can feel the difference between the two sides. Overall, these are excellent pillows and my only complaint is that they could be even better if they were not quite as thick.I paid almost $200 for a pillow just like this one , same brand, at Mattress Firm. And this one is the same confortable and quality than that expensive one. I highly recommend itI love it! It’s an amazing pillow! Super happyCompré 2 piezas y me arriesgué leyendo los comentarios, tenía más de 10 años con dolor de espalda ya he probado infinidad de almohadas y ninguna sirvió, éstas desde la primera noche desperté sin dolor de espalda, ya puedo dormir boca arriba, abajo, de lado y ninguna molestia, un muy buen producto por lo menos para mi.I like my memory foam pillows a little on the firm side. I sink right into this one. I don't love it, which I should considering the expensive price tag.I would return but I was moving so I didn't open it within the timeframe to return :(Je suis un dormeur sur le côté. J’ai essayé plusieurs oreillers de différentes sortes (plumes, mémoire de formes, latex…) mais celui-ci est juste parfait. Aucunes douleurs cervicales, ni maux de tête le lendemain. J’adore mon nouvel oreiller.I wish I could do a return.. I did not like these. They are collecting dust is my closet now